BUNZL Jobs

Description

Bunzl is currently seeking a Regional IT Support resource to work with our Safety Division. The Regional IT Support – Level 2 position will have a thorough understanding of the system and business processes, as well as have the ability to translate real-world problems to system-based solutions. The candidate will possess business analytical skills sufficient for working with business process owners to evaluate requirements, recommend process improvements and configure the ERP solution. The candidate will be hands-on throughout the implementation of the business solution and will collaborate to maintain a high-level of business, systems and product understanding. The role may also require collaboration and coordination with third-party consulting teams. The ideal candidate will possess previous exposure to ERP systems and software, accounting software, MRP, etc.

This position will be on-site in Fairfield, Ohio.

This individual will be the main contact point for implementation and various post-live and maintenance procedures deemed necessary. The Regional IT Support role will advise on best practices for the effective and efficient use of the ERP, while simultaneously becoming a subject matter expert in the content and tools necessary to maintain and maximize its capabilities.

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.

Responsibilities:

Implementation

• Play a key role in supporting the implementation of new business applications and systems through post-live optimization and maintenance

• Work effectively with ERP/Finance/HR/Business Operations and IT teams to execute projects and roadmap items

• Present alternative solutions, using creative-thinking expertise and solution prototypes to ensure effective reporting and analysis

• Provide technical and subject matter expertise to project teams involved in the development of implementation and test plans associated with complex application upgrades and implementations

• Troubleshoot issues and assist with support through systems testing and error resolution

• Coordinate planning and conduct training classes for end users

• Manage relationship between external and internal stakeholders

• Perform risk assessments to develop response strategies

• Provide guidance during the detailed design, build, test and deploy phases

• Develop requirements for automated monitoring tools

Daily Support

• Connect closely with the business and serve as the business facing support team

• Own the business interaction for projects, whether led by IT or a business sponsor

• Establish, document and promote best practices and standards

• Conduct application training or provide guidance to the field users

• Collaborate with the business teams on projects and enhancement requests

• Educate the businesses on digital solutions benefits (EDI, EFT/ACH, eWarehouse, collaboration tools, etc.)

• Serve as business process improvement specialist

• Gather requirements when new solutions (applications, reports, etc.) are needed

• Reduce open/ongoing incidents or break-fix solutions

• Coordinate change management for ERP demands and all other applications

Requirements:

• High school diploma or GED equivalent required

• Bachelor’s degree in Management Information Systems or related Business Process Management discipline (Computer Science, Engineering or related field); or equivalent combination of education, technical certifications and related work experience

• Manufacturing/warehouse experience preferred

• Full-cycle ERP deployments and/or support experience preferred

• EDI customer onboarding experience preferred

• Excellent interpersonal, written, and verbal communication skills

• Ability to collaborate with all levels of the organization

• Experience working in a team-oriented, collaborative environment

• Ability to professionally represent Bunzl to customers and vendors

• Ability to present ideas in user-friendly language

• Self-motivated with a high attention to detail

• Effectively prioritize and execute tasks in a fast-paced environment, with frequently changing requirements

• Excellent analytical and problem-solving skills with demonstrated ability to apply technology in solving business problems

• Project planning and management skills, including exposure to making operational decisions, monitoring progress, taking corrective action and reporting results

• Advanced Excel skills

• Provide support outside of normal business hours, as needed

• Office and travel between site locations, as required, along with occasional out-of-state travel

So, what are you waiting for? A new career awaits you with endless opportunities.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)